Unified Platform
One system. Every conversation. All channels.
Global Reach
100+ languages. Native experiences. Automatic translation.
🚀 One Platform. Every Conversation.
eKTextAI is an all-in-one engagement stack for building AI assistants, automating outreach, and managing customer journeys — all connected through a single backend that unifies messaging, CRM, and analytics.
- ✅No tool switching
- ✅No data silos
- ✅Just one connected system that grows with you
🔍 Smarter Knowledge Fabric
What if your business knowledge could instantly become AI-ready?
With eKTextAI's intelligent ingestion engine, you can convert documents, websites, and structured data into a dynamic, searchable AI knowledge base.
💡 Intelligent web content synchronization
Your content stays live and up-to-date through automated synchronization — so AI assistants always provide accurate answers based on your latest information.
Train once. Answer forever.
💬 Engage Everywhere. Operate as One.
Your customers are everywhere — and now, so are you.
eKTextAI unifies conversations across all major channels, allowing your team to operate as one, no matter where the interaction starts.
✨ Supported Channels:
- 🌐 Website Chat: Sleek, multilingual assistants with lead capture
- 📱 WhatsApp Business: Media-rich automation, analytics & scheduling
- 📧 Email Campaigns: Branded templates, deliverability tracking, domain verification
- 🎤 Voice AI: Real-time speech recognition & synthesis for AI-powered calls
All channels share templates, analytics, and customer data — so every interaction is personal and context-aware.
🌎 Multilingual & Localized Engagement
Go global without losing your local voice.
eKTextAI detects and translates 100+ languages (including Arabic, Hindi, Tamil, Swahili, and more) — and fully supports RTL layouts for Arabic, Hebrew, and Farsi.
✨ Deliver native experiences in every region, automatically.
Automatic language detection, response translation, and RTL support ensure your customers feel at home, no matter where they are.
📋 Real-Time Capture & Conversion
Turn every touchpoint into a growth opportunity.
With built-in forms and surveys, you can capture leads and feedback right from your website, campaigns, or chat — then auto-sync responses into your CRM with tags, scores, and automation triggers.
- ✅No manual handoffs
- ✅No lost leads
- ✅Just conversion-ready data, in real time
⚙️ Agentic Automation & Customer Journeys
Design smarter, behavior-driven journeys — visually.
- Drag-and-drop journey builder — Create complex workflows without code
- High-performance session management — Maintain conversation context with enterprise-grade speed and reliability
- Conversion & drop-off analytics — See exactly where customers engage or leave
- Integrated with WhatsApp, email, and voice — One journey, multiple touchpoints
Whether it's onboarding, nurturing, or re-engagement, your automations scale effortlessly.
🧲 Built-In CRM & Audience Intelligence
Your customer data — centralized and in your control.
Manage leads, segmentation, scoring, and lifecycle stages with eKTextAI's native CRM. Use dynamic filters, custom tags, and smart reminders to make every outreach timely and relevant.
📚 Scalable Campaigns & Templates
Create once. Launch everywhere.
With Campaign Studio, marketers can build multi-channel campaigns using reusable templates — across WhatsApp, email, and more.
🕒 Schedule, pause and optimize — all from one dashboard.
📊 Real-Time Analytics That Drive Growth
No more guessing. Just clarity.
- Engagement insights across channels — See which channels drive the most value
- Form & survey conversion tracking — Measure lead quality and campaign ROI
- Drop-off analysis and journey performance — Identify bottlenecks and optimize flows
- ROI dashboards that tie back to campaigns — Connect engagement to revenue
Make data your growth engine.
🔌 Seamless Integrations
eKTextAI connects to your favorite tools with plug-and-play ease:
- Stripe, Razorpay & payment gateways — Process payments directly in conversations
- Google Calendar & scheduling tools — Book meetings without leaving the chat
- Webhooks and API — For custom integrations and workflows
- WordPress plugin — For effortless form embeds
Extend. Connect. Automate.
🔐 Security and your school's data
For student, parent and staff data, the school is the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 — it decides why and how the data is used and takes consent. MarvelSoft Ventures acts as the school's Data Processor: we process that data only on the school's written instructions, under a Data Processing Agreement.
- Role-based access & permissions — Control who sees what
- Multi-language consent UI and privacy notices
- Encryption in transit and at rest, and regular backups
- Consent banners for your visitors
💡 Why Teams Choose eKTextAI
✅ Fast Deployment
AI assistants ready in days using your existing content
✅ Unified Engagement
One platform, all channels
✅ Global Reach
100+ languages, RTL-ready
✅ Higher Conversions
Intelligent automation at every step
✅ Built-In Trust
Security and compliance from day one
🚀 The Future of Engagement Is Unified
Whether you're launching your first AI assistant or orchestrating millions of conversations at scale, eKTextAI helps you engage smarter, faster, and more personally — across every channel, in every language.
Engage without limits. Grow without friction.
That's the power of eKTextAI.
Want to See eKTextAI in Action?
Experience how unified AI engagement can transform your customer relationships and drive revenue across all channels.